Same jobs. Same customers. Same you. One of them just answers.
Here is what actually happens, told straight.
The phone rings. You cannot get to it.
You are in a meeting, or up a ladder, or with a client. It rings out. You call the number back twice that afternoon and no one answers, because whoever rang had already worked down the list and someone else picked up. The job is gone before you knew it existed.
The phone rings. Two rings, then it is answered.
CallPam answers the call for you, in your business name. She asks what the problem is, takes the contact details, and books them into your diary for half past eight tomorrow. You are still in the same meeting. You did not even move.
